Privacy Policy

Privacy Policy

At City Computers, we value your satisfaction. Our return and refund policies are designed to ensure you feel confident shopping with us.

๐Ÿ” Information We Collect

When you visit or make a purchase from our site, we may collect the following types of information:

  • Personal Information: Name, phone number, email address, billing/shipping address

  • Payment Details: Collected securely through third-party payment processors (we do not store card information)

  • Device Information: IP address, browser type, operating system, pages viewed, and time spent (via cookies and analytics tools)

  • Order History & Preferences: Products viewed, added to cart, or purchased

๐Ÿ›ก๏ธ How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate order status or respond to queries

  • Improve your shopping experience and personalize content

  • Send promotional offers (only if you opt-in)

  • Enhance website functionality through analytics

  • Prevent fraudulent transactions and maintain site security

๐Ÿค Sharing of Information

We do not sell or rent your personal information. However, we may share your data with trusted third parties under the following conditions:

  • Payment Gateways (e.g., Khalti, eSewa, Card Processors) for transaction processing

  • Delivery Partners to fulfill shipping and logistics

  • IT and Hosting Providers for secure infrastructure

  • Legal or Regulatory Bodies if required by law

All third parties are bound to confidentiality and data protection obligations.

๐Ÿช Cookies and Tracking

We use cookies to:

  • Remember your login and cart status

  • Track user behavior for analytics (e.g., Google Analytics, Facebook Pixel)

  • Deliver relevant ads and remarketing campaigns

You can control or disable cookies through your browser settings.

๐Ÿ“ฉ Marketing & Opt-Out

With your permission, we may send you emails about promotions, new products, or updates.
You can opt-out at any time by:

  • Clicking the “unsubscribe” link in our emails

  • Contacting our support team

๐Ÿ” Data Security

We implement industry-standard security measures including:

  • HTTPS encryption

  • Secure payment gateways

  • Restricted access to sensitive data

Despite best efforts, no system is 100% secure. Use strong passwords and avoid sharing account access.

๐Ÿ‘ถ Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect data from minors.

๐ŸŒ International Data Use

If you are accessing our services from outside Nepal, your information may be transferred to, stored, or processed in Nepal.

๐Ÿ“ Changes to This Policy

We reserve the right to update this privacy policy at any time. Changes will be posted on this page with the updated date.

Last Updated: [June 2025]

๐Ÿ“ž Contact Us

For any privacy-related questions or data access requests, please contact:

City Computers
Email: citysystems@gmail.com
Phone: +977 9823595680

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